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Privacy Policy

This Web page describes the practices of Cyberwoven with respect to the collection of user information from this website and the use and disclosure of such information.

This document only applies to this website and does not address information we obtain from places other than our website. In addition, other Cyberwoven and/or Cyberwoven-affiliated sites and other sites on the Web (including those we link to) have their own practices; in all cases we encourage you to ask questions and to provide data only to sites whose practices you understand and trust.

Collection of Information

If you browse this website, you may generally do so anonymously without providing any personal information. However, there are cases in which we may ask you for personal data. We collect non-personally identifiable information about you in various ways, including tracking your activities through your IP address or most recently visited URL. However, we do not collect any personally identifiable information about you unless you voluntarily submit such information to us, such as by filling out a form or survey, entering a contest or sweepstakes, registering your email address with us, or emailing us.

We do not wish to obtain personally identifiable information from children who are using our site unsupervised. Thus, we ask children to obtain the consent of their parent or guardian before providing us with any personally identifiable information.

Cyberwoven reserves the right to use information collected within our website for our business purposes. If you provide us with information such as telephone number, mailing address, or email address, we may contact you via the provided medium.

We do not make available any information that we collect from you to any organizations or companies other than our affiliates.

Use of Information

Personal information provided to us may be used for marketing and promotional purposes only by Cyberwoven. Except as described in this policy, Cyberwoven does not rent, sell, or otherwise distribute to third parties your personal information entered on this site without your consent, unless required by law or as disclosed to you when the information is collected. If you do provide us with consent to share your information with other third-party companies, we may share your information with third-party companies that offer products and services that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers and information, or to ask for your feedback on products and programs that they think may be of interest to you.

We may share your personal information with our third-party service providers on a need-to-know basis. We engage third-party service providers to perform certain services on our behalf. To perform those services, the service providers may need to know your personal information. We require they protect this information and only use it to perform services on our behalf. For example, we may use outside shipping companies, credit card processing companies, resellers, distributors, and content providers.

Security

We use industry-standard methods to protect your personally identifiable information from unauthorized access. Among other techniques, we store information securely, and we restrict the number of employees internally who can access such data. We use a third-party Web host, whose actions we do not control.

Amendments to this policy will be posted at this URL and will be effective when posted.

Cookies

On some of the pages on its website, Cyberwoven may use cookies to help provide you with a better, faster, and more personalized experience. A cookie is a text file with small pieces of data that are used to identify specific users and improve your web browsing experience. Through cookies and other similar technologies, information can be collected and stored about your online activities. They can, for example, store and manage user preferences, deliver targeted advertising, enable your access to certain content, and gather analytic and usage data to help us refine and improve our understanding of your interests and your experience on, and resulting from your visits to, our website. Cookies may be “session” cookies that last for the duration of your Internet browsing session; or they may be “persistent” cookies that remain on your computer and are active whenever you begin a new browsing session, until you delete them.

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find certain functions and features will not work as intended on the Services. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

Cookies may be one of four types. One type is “essential.” These are necessary for you to navigate around a website and to use its features, for example adding items to an online shopping cart. A second type is “performance.” These collect information about how you use the website. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, the average duration of visits, and pages viewed. The information they collect does not identify you personally; it remains aggregated and anonymous. Performance cookies help us to improve our website’s user-friendliness and to enhance your experience. A third type is “functional.” Functional cookies remember choices you have made related to our website (such as your username, your language, your region, and your preferences as to user-customizable aspects of a web page’s appearance, such as text size and fonts) to provide enhanced, more personal features. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites. The fourth type is “targeted advertising.” These cookies track your browsing activities and enable advertisers to send to you (that is, pop-up on your screen) advertising related to things in which your browsing history indicates you likely have an interest. They can also track and control the number of times you see an ad and so can measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember you have visited a website and this information is shared with advertisers. As an example, if you visit a page on our website related to one of our products, you may begin to see pop-up notices related to that or other products in your future Internet browsing. For more information about such interest-based advertising, visit the Interactive Advertising Bureau's website.

If you opt out of interest-based advertising, you may still receive advertising when you visit our website or advertising about our products when you are on other websites, but we will not be using information collected about you so the advertising you do see will not be customized to your interests. You can exercise your online advertising choices at http://optout.aboutads.info or by clicking the AdChoices icon in an ad and following the instructions. You may also opt out of receiving interest-based ads from many sites through the Network Advertising Initiative's (NAI) Opt Out Tool and in the EU at http://www.youronlinechoices.com/. Another tool you can use to control advertising on your mobile device is the AppChoices App.

Remember, if you delete cookies, use a different device, or change web browsers, you may need to opt out again.

Other Analytic Tools

We may use Google Analytics and other analytic tools to gather aggregate, non-identifiable information. Such tools enable us to gather information such as what pages people visit, which products they look at, what devices they use, and where they are located.

Do-Not-Track

Currently, (i) other parties (e.g. third-party advertising networks and analytics providers) may not collect personal information about your online activities over time and across different websites when you use our website or services, and (ii) we do not respond to, or take any specific action in connection with the receipt of, Do-Not-Track signals or other similar mechanisms regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services.

Policies for Children

Generally, our websites are not intended for children under the age of 13 and we do not knowingly collect information from children under such age; moreover, Cyberwoven encourages parents and guardians to monitor and participate in their children's online activities. Where appropriate, Cyberwoven may ask you to indicate your age to verify compliance with these policies.

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as: 
(1) every individual who is in the State of California for other than a temporary or transitory purpose and 
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose 
All other individuals are defined as "non-residents." 
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

C. Protected classification characteristics under California or federal law

Gender and date of birth

YES

D. Commercial information

Transaction information, purchase history, financial details, and payment information

NO

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

YES

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

YES

J. Education Information

Student records and directory information

NO

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

L. Sensitive Personal Information

 

NO

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A - 1 year
  • Category B - 1 year
  • Category C - 1 year
  • Category F - 1 year
  • Category I - 1 year

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and responding to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at info@cyberwoven.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

Cyberwoven, LLC has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Cyberwoven, LLC will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer's sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt-out of future selling or sharing of your personal information with third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission. 

    To exercise these rights, you can contact us by email at info@cyberwoven.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.

"Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.

Your rights with respect to your personal data

  • Right to be informed whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Cyberwoven, LLC has not sold any personal data to third parties for business or commercial purposes. Cyberwoven, LLC will not sell personal data in the future belonging to website visitors, users, and other consumers.

Exercise your rights provided under the Virginia CDPA

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at info@cyberwoven.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to act regarding your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please email us at info@cyberwoven.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Linked Sites

Please be advised this website may contain links to third-party websites. The linked sites are not under the control of Cyberwoven and we are not responsible for the content, or privacy practices or other activities of any linked site or any link on a linked site.

This is a website of Cyberwoven, LLC.

Our postal address: 
1634 Main Street 
Columbia, SC 29201

Changes to your Personal Information

In case you have questions about this policy or our related practices, or wish to review, update, or delete personal information about yourself submitted to or collected by us, we will endeavor to answer such questions, facilitate such review, and correct, update or remove the personal data in question, as requested. In such case, please contact us via the contact points specified below:

We can be reached via email at info@cyberwoven.com or you can reach us by telephone at 803-376-8899.

This privacy notice discloses the privacy practices for www.cyberwoven.com This privacy notice applies solely to information collected by this website.